Where to find tracking
Your tracking link is sent by email or SMS once the carrier receives the parcel. Tracking can take 24-48 hours to update after dispatch.
Order status
Use your account or dispatch email to check the latest status for shirts, jerseys and fanwear.
Your tracking link is sent by email or SMS once the carrier receives the parcel. Tracking can take 24-48 hours to update after dispatch.
If you have an order confirmation but no dispatch email, the order is still being processed or prepared. During football drops and sale periods this can take longer than usual.
Check with household members, neighbours, reception, building management and the carrier before contacting support.
Contact support with your order number, checkout email and any carrier tracking number so the team can review the order quickly.